PROGRAMME

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All Breakout Session Networking Session Sponsor Session

11:00am – 11:45am GMT

Networking Session

NETWORKING

11:45am – 12:00pm GMT

Main Stage Session

WELCOME TO HOSPITALITY TOMORROW

Jonathan Worsley

Chairman & Founder, Bench Events, WiH Global

Anita Mendiratta

Special Advisor to Secretary General, UNWTO

Paul Gardiner

CEO, Mantis Collection

12:00pm – 12:20pm GMT

Main Stage Session

LEADERSHIP

NINE LEADERSHIP HABITS FOR THE NEW WORLD OF WORK

2020 has been a year of seismic and irrevocable change. Instead of sleepwalking back into our old habits post-lockdown, it's a critical time for business leaders to make decisions about the future world of work

Dr John Blakey

Founder, The Trusted Executive Foundation

12:20pm – 12:30pm GMT

Main Stage Session

LEADERSHIP

HOW TO LEAD, MOTIVATE & ENGAGE

Cultural & Engagement Essentials for Maximising the Emotional Commitment of your People

Mark Robb

Founder, Positive Reframe

12:30pm – 12:40pm GMT

Main Stage Session

LEADERSHIP

LEADERSHIP IN SPORTS

How to lead a high-performance team during difficult times

Ashley Giles

Managing Director, England Men’s Cricket, former Warwickshire and England first-class cricketer

12:40pm – 12:50pm GMT

Main Stage Session

LEADERSHIP

LEADERSHIP IN BUSINESS

Marloes Knippenberg

CEO, Kerten Hospitality; WiH Global

12:50pm – 1:10pm GMT

Main Stage Session

LEADERSHIP

LEADERSHIP DISCUSSION HOSTED BY WiH GLOBAL

Marloes Knippenberg

CEO, Kerten Hospitality; WiH Global

Mark Robb

Founder, Positive Reframe

Ashley Giles

Managing Director, England Men’s Cricket, former Warwickshire and England first-class cricketer

1:10pm – 1:30pm GMT

Main Stage Session

COMMUNICATION

HOW CRISIS COMMUNICATION HAS CHANGED

The art of not being on the back foot

Jill Thomas

CEO, Bruton Productions

COMMUNICATION DISCUSSION HOSTED BY
Anita Mendiratta

Special Advisor to Secretary General, UNWTO

1:30pm – 2:00pm GMT

Main Stage Session

COMMUNICATION

LEVERAGING THE POWER OF STORYTELLING

Why storytelling is such a powerful tool in the hands of 21st century organisations

Claus Raasted

Director, College of Extraordinary Experiences

STORYTELLING DISCUSSION HOSTED BY WiH GLOBAL
David Keen

CEO, QUO, WiH Global

2:00pm – 2:20pm GMT

Main Stage Session

COMMUNICATION

MAXIMISING IMPACT IN THE VIRTUAL SPACE

David Thomas, Guinness memory record breaker and international presentation skills coach, will share tips and strategies on how to improve memory and increase impact when presenting online.

David Thomas

Guinness Memory Champion, UK

2:20pm – 2:30pm GMT

Main Stage Session

HOSPITALITY TOMORROW GIVES

We share some of the amazing stories of courage and giving from industry leaders on how they are protecting frontline workers

Jonathan Worsley

Chairman & Founder, Bench Events, WiH Global

Anita Mendiratta

Special Advisor to Secretary General, UNWTO

2:30pm – 3:00pm GMT

Networking Session

COFFEE BREAK

3:00pm – 3:30pm GMT

Main Stage Session

FINANCE

THE DEVELOPING SHAPE OF THE GLOBAL ECONOMIC RECOVERY

Which markets will do best and what are the implications for the Hospitality Sector

Wesley Paul

Chairman and Founding Partner, Gemin-i Analytics Ltd.

FINANCE DISCUSSION HOSTED BY WiH GLOBAL

Lissa Engle

Founder and Managing Director, Berkeley Capital Group, WiH Global

3:30pm – 4:00pm GMT

Main Stage Session

DIVERSITY

DIVERSITY OR DOOM? WHY INCLUSION IS CORE COMPETENCE FOR LEADERS TODAY

Inclusion today is a personal and professional challenge to leaders

Razia Aziz

Director, The Equality Academy

John Tanzella

President, The International LGBTQ+ Travel Association

DIVERSITY DISCUSSION HOSTED BY
Sophie Le Ray

Entrepreneur, Author, Business Facilitator, Co Founder, EVE List

4:00pm – 4:30pm GMT

Main Stage Session

RESILIENCE

THE 5 LEADER SUPERPOWERS

How to generate Resilience, Resourcefulness and Results in testing times

Marcus Child

Founder, Positive Reframe

4:30pm – 5:00pm GMT

Main Stage Session

RESILIENCE

HOW TO ACHIEVE RADICAL ADAPTABILITY —THE NEXT LEVEL

Dr. Paul G. Stoltz

Founder & CEO, PEAK Learning, Inc. Harvard Board of Business Mentors, Master US Olympic Coach I Speaker, TEDx

ADAPTABILITY DISCUSSION HOSTED BY
Wolfgang Neumann

Chairman, Sustainable Hospitality Alliance;, Chairman, Hotelschool The Hague

5:00pm – 5:30pm GMT

Main Stage Session

INNOVATION

INNOVATION IN A LARGE CORPORATION

The story of travelocity; the steps taken to build a billion-dollar business inside of American Airlines.

Terry Jones

Co-Founder, Travelocity and Kayak.com

5:30pm – 6:00pm GMT

Main Stage Session

INNOVATION

CELEBRATION OF INNOVATION IN OUR INDUSTRY

Sharing best practice in innovation

6:00pm – 6:45pm GMT

Networking Session

EVENING EXPERIENCE